Here are some frequently asked questions:
What is Ezyclothes.com?
This is an eCommerce store specializing in clothing and accessories. It sells mainly men's wear right now but will sell female apparel in the near future.
What does Ezyclothes mean?
Ezyclothes refers to the ease with which one can acquire a piece of clothing on the site. Ease of navigation and a simple design make things easy and less confusing. This was born out of real experience in acquiring items on line.
Are your prices reasonable?
Oh yes for sure. We take our customers into consideration as it relates to price. We want you to feel comfortable and satisfied so we do not add unnecessary things to our basic price.
How do I apply a discount code?
Sometimes we offer discount codes to be used on our site. To redeem, please enter the code when prompted to do so after your item(s) is in the shopping cart. If the code you are using is valid, it will automatically apply during the checkout process.
What is the quality of the products that you sell?
We sell both branded and non-branded products but in every respect we aim for quality and therefore maintain a high quality standard . Because a product is non- branded, it does not mean it is not good. A product can be non-branded for may reasons.
How Can I contact you?
Should you have anything you wish to discuss or issue to be resolved, please email us at email@example.com. We can usually get a reply to you the same day during working hours. However, sometimes it can take up to 48 hours during busier periods.
Also, please note, our offices are not closed on weekends and public holidays, so a reply will not take very long.
Can I make changes to my order?
Unfortunately, once your order has been placed we can not make any amendments to the order - this includes sizing, delivery options and delivery address.
The Item I want is out of stock, is it coming back?
It depends, our items are exclusively sourced. Sometimes collections are only available in small quantities or are limited editions, meaning they are often limited on stock. Popular styles are usually restocked.
Are your clothes true to size?
We work hard to ensure our clothes are true to fit. Should you be unsure, we recommend you select your usual size. If you are between a size, we would suggest choosing the smaller of the two sizes.
Do you give refund?
Yes we do, please check out our refund policy on the site.
What are your shipping times like?
We do have a policy for shipping which sets out our shipping times and other important information Please refer to our shipping policy on the site.
Do you offer free shipping?
Yes we do, based on the weight of the item and the destination point.